Terms and Conditions

Terms and Conditions | High End Frau

Terms and Conditions

Effective Date: November 8, 2024

Welcome to High End Frau! By using our website, you agree to the following terms and conditions in accordance with EU law. Please read them carefully to understand your rights and obligations.

1. General Information

High End Frau operates this website to provide premium fashion products. By accessing or using our website, you agree to comply with these terms. We reserve the right to update or modify these terms at any time without prior notice.

2. Eligibility to Use

You must be at least 18 years old to make purchases from High End Frau. By placing an order, you confirm that you are legally capable of entering into binding contracts.

3. Products and Orders
  • Product Descriptions: We strive to ensure that our product descriptions are accurate. However, slight variations in color and design may occur due to differences in display screens.
  • Pricing and Availability: All prices are listed in EUR (€) and include VAT. Prices may be subject to change without prior notice. Product availability is not guaranteed and may vary.
  • Order Acceptance: Your order confirmation does not guarantee acceptance. We reserve the right to cancel orders at any time for reasons such as payment issues, shipping restrictions, or availability.
4. Payments

All payments must be made in full at the time of purchase. We accept major credit cards, PayPal, and other secure payment methods. Your data is protected by GDPR-compliant encryption.

5. Shipping and Delivery

We ship products throughout the EU. Estimated delivery times are available on our Shipping Information page. Note that delays may occur due to customs or external factors beyond our control. All shipping costs, including any applicable taxes or fees, will be displayed at checkout.

6. Right of Withdrawal (Widerrufsrecht)

Under EU law, you have the right to cancel your order within 14 days of receiving your purchase. To exercise this right, please contact us at support@highendfrau.com. Returned items must be unused, undamaged, and in their original packaging. Refunds will be processed within 14 days of receiving the return.

7. Returns and Refunds

For detailed information on our return and refund policy, please see our Return and Refund Policy page. Refunds are issued at our discretion, provided all return conditions are met.

8. Intellectual Property

All content on this site, including images, logos, and text, is the property of High End Frau or our partners. Unauthorized use, copying, or reproduction is prohibited.

9. User Conduct

By using our website, you agree not to:

  • Use the website for any illegal or unauthorized purpose.
  • Interfere with or disrupt the security of our website.
  • Provide false or misleading information.
10. Limitation of Liability

To the fullest extent permitted by EU law, High End Frau is not liable for any damages arising from your use or inability to use our website or products. We do not accept liability for losses resulting from events beyond our control.

11. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of the European Union and the laws of Germany. In the event of disputes, the courts of Germany shall have jurisdiction, unless mandatory laws of the consumer's residence country apply.

12. Contact Information

If you have questions regarding these Terms and Conditions, please contact us at support@highendfrau.com.